David McLaughlin

Senior HR PRofessional/ Business Partner

Dave McLaughlin | CHRP, CIM

2 Iowa Street, Winnipeg, MB R2M 4T1

204.897.2233 | [email protected]

http://ca.linkedin.com/in/davemclaughlinhrpro

Profile of Qualifications

 An Internationally certified, highly focused business development and customer service orientated HR Professional with over 12 years of experience in progressively responsible positions with a proven record of accomplishment for winning results across varied business environments. Accomplished and driven professional with an entrepreneurial spirit and unmatched drive. A Thorough and detail oriented individual, with extensive leadership, mentoring skills, problem-solving skills. A highly energized and analytical, creative manager with outstanding communication and interpersonal skills, who can communicate across all levels of an organization. A helpful and genuine team player and relationship builder; responsive to change and committed to organizational success.  Core competencies and strengths include:

§ Employee Relationship Management

§ Customer Focus §  Extensive Union Experience

§  Grievance an Conflict Proceeding §  Leadership Coaching & Counselling

§  Strategic Planning § Sound Decision Making

§ Employment Law & Regulation Compliance §  Policy Development

§  Results Driven §  Interpersonal Communication

§  Computer and Microsoft Proficient § Collective Bargaining §  Recruitment and Selection §  Employee Training & Development

Professional Designations:

  • I.M. Certified in Management, Canadian Institute of Management
  • CHRP Certified Human Resource Professional
  • SHRM/SCP Society for HR Management, Senior Certified Professional (US HR Certification)
  • HRBP Human Resource Business Professional (International Designation)
  • IPMA-CP International Personnel Management Association (International Designation)

Professional Experience

  • Client-oriented, with the ability to develop lasting relationships with new and existing customers through careful listening skills, attention to detail, and providing service beyond expectation.
  • Identify deficiencies and coordinate resolution strategies to improve service consistency and create organizational value by introducing HR Metrics
  • Advanced team-building skills along with strong training, developing, and mentoring abilities
  • Ability to respond rapidly and appropriately to changing circumstances; evaluate problems, make astute decisions to effect positive change
  • Resolve conflicts while maintaining positive relationships
  • Readily establish rapport with people from diverse backgrounds and at all professional levels
  • Provided superior customer relations with proven ability to diffuse angry/difficult clients and accurately assess their needs
  • Extensive international experience, building productive, long-term business relationships within a variety of cultural settings

Selected Accomplishments

  • Operated and maintained an effective, efficient and well-organized HR department for up to 1200 employees (Union and Non-Union)
  • Utilizing superior leadership skills, spearheaded the implementation training for managers various HR competencies
  • Renegotiated collective agreement, gaining an additional year and reducing salary increase by 2%.
  • Created and tracked recruitment metrics, successfully reinforcing the need for performance management; created attendance management system with 2% improvement in 6 months.
  • Increased employee base by 3% to meet staffing needs, creating evaluation procedures for best hires.
  • Responded to escalated Human Rights investigation and managed its resolution; identified a need and trained Business Managers in progressive discipline and proper investigative procedures.
  • Reduced WCB premiums by 2.5%, instituting back-to-work programs and claim monitoring process.
  • Leveraged training in business management, conducting business analysis, presenting a business case to CEO and Board, and contributing to a revitalized business segment that increased revenue by 25%.
  • Reduced WCB premiums by 2.5%, instituting back-to-work programs and claim monitoring process.
  • Leveraged training in business management, conducting business analysis, presenting a business case to CEO and Board, and contributing to a revitalized business segment that increased revenue by 25%.
  • Improved employee relations, cutting employee complaints and Reduced grievances by 20%, in part by advising VP and line and senior managers on interpretation and application of collective agreement and skill-based management training;
  • Improved poor hiring practices by creating new process, training managers, improving new hire strategies with orientation, ultimately reducing hiring of unsuitable candidates by 25% over 2
  • Saved organization >$10K by leading HRIS purchase and implementation (computerized timekeeping halted loss of wages and overtime); introduced staff self-help feature.
  • Reduced turnover 10%, devising and implementing issue-identifying exit interview process. Awarded Certificate of Excellence for first successful audit in 10 years.
  • Managed 150 civilian and 60 military staff, budget of $2.5 M, in 24 hours, operation during Pan Am Games

Work Experience

 Family Farms Group, Brighton Illinois, USA       Senior Canadian HR Consultant,          2014 – Present

Corps of Commissionaires, Winnipeg                    Human Resources Regional Manager   2013 – 2014

Fairfax Community Resources, Winnipeg            Human Resource Manager                  2011 – 2012

Province of Manitoba, Winnipeg                           Labour and Immigration, Consultant, 2010 – 2011

Toromont CAT, Winnipeg                                      Western Regional Region HR Manager 2008 – 2009

Salvation Army, Winnipeg                                     Human Resource Regional Manager     2005– 2008

Canadian Armed Forces, International                Senior Manager                                    1973-2001

 Education & Professional Development

Institute for Professional Management-In progress

(Professional Recruiter Accreditation Program- RPR Designation)

University of Manitoba

Aspen School of Business Program (CIM Designation Program)

University of Winnipeg,

  • HR Management Diploma
  • Business Management Certificate
  • Project Manager Certificate

Wing Hill Writing School

  • Business Writing Certificate

Cornell University School of Industrial Labour Relations

  • Advanced Strategic HR Practices

References

Available upon request

 

Last Resume Update 19/02/2017
Address Winnipeg, Canada
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